EOS Legal Limited is a limited liability company established in England and Wales (Registered No. 7247304) and is recognised and regulated by the Solicitors Regulation Authority (SRA Registration No. 554017). For further details, see: https://www.sra.org.uk/consumers/
A list of our directors is available for inspection at our registered address.
In navigating this website, you acknowledge and accept that its content is of a general marketing nature and is not targeted at any particular client or the market for legal services outside England and Wales. Nothing in this website can be taken as providing legal advice or setting out any statement of law.
“eos”, “eos legal” and “eos law” are registered trademarks owned by EOS Legal Limited.
Our participating insurer is Endurance Worldwide Insurance Limited, of 2 Minster Court, 1st Floor, Mincing Lane, London, EC3R 7BB, under policy number P2A84468. The firm’s compulsory professional indemnity insurance cover extends to acts or omissions arising out of the firm’s professional business wherever in the world they occur.
We are committed to providing the highest quality of service. If you are a client and you have any concerns about any of the services we provide to you, we would like to discuss them with you and try to resolve them as soon as possible. Initially, we suggest that you contact the person responsible for the particular matter. However, if you do not want to do that or if your discussions with that person do not resolve your issues, then the firm has a complaints procedure, a copy of which is available to clients on request. We treat all complaints seriously and are committed to investigating them promptly, fairly and free of charge.
If the matter is still not resolved satisfactorily at the conclusion of our complaints process, you may be entitled to apply to the court for an assessment of a bill under Part III of the Solicitors Act 1974 and/or to ask the Legal Ombudsman of England and Wales (Legal Ombudsman) to consider your complaint.
Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to Legal Ombudsman:
You can contact the Legal Ombudsman by telephone on 0300 555 0333 (or +44 121 245 3050, if calling from outside the UK), by email at enquiries@legalombudsman.org.uk or by post at PO Box 6806, Wolverhampton WV1 9WJ. Details about the Legal Ombudsman process can be found at https://www.legalombudsman.org.uk.
A copy of the SRA Standards and Regulations is available on the Solicitors Regulation Authority's website, https://www.sra.org.uk. This includes the SRA Principles, which embody the key ethical requirements on firms and individuals who are involved in the provision of legal services. If you have any concerns about our behaviour, you can report the matter directly to the Solicitors Regulation Authority (see https://www.sra.org.uk/consumers/problems/report-solicitor.page).